Privacy Policy

Effective Date: January 31, 2026
Business Name: LTC AC & Heating

At LTC AC & Heating, we respect your privacy and are committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or contact us.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

Name
Phone number
Email address
Address or service location
Any information you submit through contact forms, quote requests, or scheduling tools

We may also automatically collect limited non-personal information such as:

Browser type
Device information
Pages visited
General location data (city/state level)

How We Use Your Information

We use the information collected to:

Respond to inquiries and service requests
Schedule appointments and provide HVAC services
Communicate with you regarding estimates, services, or follow-ups
Improve our website and customer experience
Comply with legal or regulatory requirements

We do not sell or rent your personal information to third parties.

Cookies & Tracking Technologies

Our website may use cookies or similar technologies to enhance user experience and analyze website traffic. You can choose to disable cookies through your browser settings, though some site features may not function properly.

Third-Party Services

We may use trusted third-party services (such as analytics tools, scheduling software, or advertising platforms) to help operate our website and business. These third parties are only given access to the information necessary to perform their services and are required to keep your information confidential.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Privacy Rights

You may:

Request access to the personal information we have about you
Request corrections or updates to your information
Request that we delete your information, subject to legal obligations

To make a request, please contact us using the information below.

Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.